Frequently Asked Questions

The pilot will be subject to quantitative and qualitative evaluation.

a. Quantitative

The intelligent dashboard will allow evaluation of:
iv. The number of reports submitted
v. Types of reports related to their subject
vi. Location of reports submitted within hospitals
vii. Times and dates of the reports submitted
This will allow management to gain unique insight on potential areas for transformation within the hospital.

b. Qualitative

We will be collating powerful narratives of change through ‘multiple case studies’. We will showcase five Gyrus Voice X within the pilot year that have led to transformation of services. This may be in the form of a short report or a video trailer.

The Trust will be interested in the identification of ‘problem areas’ within the organisation, as well as empowering the frontline staff. Staff engagement is directly linked to patient outcomes and this smartphone app ensures instant accessibility to the thoughts of staff. Trusts have so far struggled with finding an exciting and flexible way of engaging their highly mobile workforce; with almost all professional staff having access to a smartphone, ‘ideas for change’ is a welcome solution.

The enhanced CQC inspection programme is an important priority for trusts – the Gyrus Voice X Communication and engagement system.
supports trusts in highlighting potential problem areas in advance of inspections. This will prevent potential loss of income and reputation by the trust.

We are keen that this project is not viewed as ‘patient safety’ but as service improvement, education and staff engagement. We will not be involving the IT department in this pilot as the Gyrus Voice X system runs completely off personal smartphones for staff and latest BYOD trend (bring your own device). The administrative dashboard will be managed through a secure ‘iPad’ that will be given to the expert selected panel members.

The Gyrus Enterprise Tm ‘fedback’ system is also designed for patients, carers, and stakeholders it has a number of optional features would enable the Trust to explore using smartphone technology for the ‘friends and family test’ and NHS staff surveys, with the potential, in future, to be extended to patients via mobile or tablet apps in order to capture patient experience.

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